Q. WHAT KIND OF PRODUCTS DO YOU SOURCE?

A. We work across a wide range of products, which are increasing each day. In short, we haven’t not been able to offer a solution yet!

Q. DO YOU ONLY OFFER FINAL PRODUCTS? WHAT IF I NEED PARTS?

A. We can source the full range of parts as required for the products you purchase.

Q. WHAT ARE THE MINIMUMS ON YOUR PRODUCTS?

A. Minimum Order Quantities (MOQ’s) vary from product to product. With our experienced FTR China team working closely with the factory we offer more flexible minimums than direct orders. 

Q. HOW LONG DOES THE PROCESS TAKE?

A. We have several options to suit your timeline, from core products to custom designs. Contact us with your requirements and we can give you an estimate based on our experience. The benefit of working with a dedicated team like FTR means you have our time and specialist knowledge to ensure that it is a seamless process.

Q. I’M NOT WHERE YOU ARE BASED. CAN WE STILL WORK TOGETHER?

A. Yes! With teams in four locations and contacts across the globe, we are available to work with you wherever you are.

Q. HOW DOES THE SHIPPING WORK?

A. We will advise shipping options to see what works for you.
We offer both FOB (free on board) or FIS (free in store). We will always work to find the most cost effective option and timing to fit your requirements.

Q. ONCE I ORDER FROM YOU, CAN I JUST GO DIRECT FOR THE NEXT ORDER?

A. The FTR difference is we can guarantee consistency in the quality and ongoing supply of the products to the benefit of our customers. Dealing direct without our FTR China quality control most often leads to disappointment.